1-Day Workshop · 23 Jul 2026 · Amara Singapore

Gen-AI
Business Writing

Write Smarter with AI — Without Losing Your Voice

AI-assisted writing is recognisable — smooth, structured, and oddly empty. This workshop teaches you to bring your judgment, context, and voice into every AI-assisted output, so what you produce reflects the quality of your thinking, not the limitations of a prompt.

Hands-on · Practice-based No prior AI experience required Govt billing via Vendors@Gov
1Full Day
5Programme Modules
20+Yrs, Your Trainer
★★★★★Past Participants
Upcoming run
23 Jul 2026
9 am – 5 pm · Amara Singapore
Following run 18 Nov 2026
Fees (SGD, nett, per person)
Normal rate$ 837.90
Early bird (by 2 Jul)$ 766.50
Group of 3+ (by 2 Jul)$ 698.25
GST not applicable · Govt billing via Vendors@Gov / InvoiceNow
Past participants from
Housing & Development Board Immigration & Checkpoints Authority Institute of Technical Education Ngee Ann Polytechnic

What Past Participants Say

Hear from Professionals Who Have Attended

★★★★★

"Thank you for the enjoyable exploration into the world of AI tools for writing! I look forward to incorporating it into my daily tasks at work."

Senior Executive

Ngee Ann Polytechnic

★★★★★

"Enriching programme! The skills, techniques, and tools acquired will be very useful in my work. Thanks very much."

Deputy Director

Housing & Development Board

★★★★★

"The course has given us practical tips and tricks to maximise GenAI tools for our writing work. Immediately applicable."

Chief Officer

Institute of Technical Education

★★★★★

"The course is very helpful and packed with information relevant to my future writing. A great investment of a day."

Senior Document Analyst

Immigration & Checkpoints Authority

Why This Matters

The Problem with AI-Assisted Writing
Is Visible to Everyone Around You

In public service, your credibility is built one communication at a time. AI writing tools can accelerate your output — but only if you know how to direct them. Used without skill, they produce writing that is smooth, structured, and recognisably empty.

AI Output That Sounds Like AI

Readers notice AI-generated writing immediately — it scans well but says little. Colleagues notice. Directors notice. When your communications read like a chatbot, they undermine the credibility of the ideas behind them.

Prompts That Produce Generic Results

Most professionals use AI like a search engine — a vague input, a vague output. Without a structured prompting framework, you spend as much time editing AI output as you would writing from scratch, and the result is still mediocre.

AI Writing That Ignores Context and Audience

AI has no knowledge of your organisation's tone, your audience's expectations, or the political context behind a piece of communication. Without your judgment at the centre, AI output is always generic — regardless of how good the tool is.

About This Workshop

Your judgment + AI's speed.
That is the skill this course builds.

Gen-AI Business Writing is not a course about AI tools. It is a course about professional writing judgment — and how to apply it when working with AI so that every output reflects the quality of your thinking, not the limitations of a prompt.

You will learn a practical prompting framework (CPTe), five core writing principles, and the techniques to humanise AI output — adjusting tone, voice, and structure until what you produce sounds like you, not a machine.

  • 01CPTe — a proprietary structured prompting framework that gets AI to produce precise, on-target writing from the start.
  • 02No prior AI experience required — the course starts from foundational principles and builds from there.
  • 03Hands-on throughout — every concept is practised immediately on real business writing tasks.
  • 04Taught by a specialist with 20+ years of professional writing experience and a track record of being among the first to adopt emerging writing technologies.

Who Should Attend

Anyone who writes regularly at work and wants to do it faster and better

This course is designed for professionals who produce emails, reports, briefs, announcements, and other business communications as part of their daily work — and want to use AI tools to write more clearly and efficiently without sacrificing quality or voice.

No prior experience with AI writing tools is required. If you write at work, this course is for you.

Communications Officers Policy Writers Report Authors HR Professionals Project Managers Admin Officers Division Managers

Key Take-aways

Four Named Tools You Leave With

Each take-away is a named, reusable tool — not a concept to remember but a method you can apply to real writing the moment you return to your desk.

The CPTe Framework

A structured prompting method that gives AI the context, purpose, tone, and editorial direction it needs — transforming vague prompts into precise, on-target writing from the first attempt.

The Style Mirror

A technique for teaching AI your organisation's brand voice — so every output sounds like you, not like the internet. Includes a Forbidden Words list and Red Pen Checklist for catching AI-specific writing habits before they go out.

The Information Funnel

A structuring method for taming complexity — transforming dense, jargon-heavy material into clear, logical drafts. Works with The Architect method for building outlines before drafting, so AI has a blueprint rather than a blank page.

The Safety Net

A verification checklist and final-sprint process built around five core principles of good writing — ensuring every piece of AI-assisted output meets the professional standard before it leaves your hands.

Programme Outline

Five Modules, One Full Day

Every module is hands-on from the start. Participants practise on real writing tasks throughout the day — building a complete, integrated framework for professional AI-assisted writing by the time they leave.

Module 1

AI Writing Foundations & The CPTe Framework

Understand the three most common mistakes professionals make when using AI writing tools — and how each one produces the hollow, recognisable output that readers notice immediately. Learn the CPTe Framework: a structured prompting method that gives AI the context, purpose, tone, and editorial direction it needs to produce precise, on-target writing from the first attempt.

Module 2

The Information Funnel — Structuring Clear, Logical Content

Use the Information Funnel to tame complexity — transforming dense, jargon-heavy material into clear, structured drafts that any reader can follow. Practice the Jargon Buster exercise and The Architect method: building outlines and structural prompts before drafting, so AI has a meaningful blueprint to work from rather than an open-ended invitation to ramble.

Module 3

The Style Mirror — Voice, Tone & Brand Voice

Apply The Style Mirror technique to close the gap between AI output and human writing. Learn to identify your organisation's brand voice, document it as a reusable prompt asset, and teach AI to write in it consistently. Work through the Forbidden Words list and Red Pen Checklist — tools for catching and correcting the hallmarks of AI-generated writing before anything goes out.

Module 4

Audience-Focused Communication & Customer Profiling

Create detailed audience profiles using a structured ChatGPT prompt — covering job function, demographics, psychographics, pain points, goals, and communication preferences. Use these profiles to write for specific readers rather than generic audiences, adapting tone, vocabulary, and structure so your output consistently reaches and moves the people it is meant for.

Module 5

The Safety Net — Five Principles of Good Writing & Final Output

Apply five core principles of good professional writing — active voice, varied sentence rhythm, reader-appropriate language, scannability, and economy of words — using AI to audit and improve your drafts against each principle. Close with The Safety Net: a verification checklist and final sprint process that ensures every piece of AI-assisted writing meets the standard before it leaves your hands. As the workbook puts it: AI is a powerful engine, but you are the driver.

Good to Know

How this programme differs from
SkillsFuture-funded courses

Our programme is not SkillsFuture-funded. Here is why that works in your favour.

Typical SkillsFuture-Funded Courses
Gen-AI Business Writing Programme
AI content is often dated by the time a course is approved — the field moves faster than the accreditation cycle.
Reviewed and updated before every run to reflect the current state of AI writing tools and techniques.
Curriculum focuses on tool features and basic usage — rarely addresses judgment, voice, or quality control.
Built around professional writing judgment — the CPTe framework, brand voice, and editing skills that make AI output genuinely useful.
Generic examples and exercises not tailored to public sector communication types or standards.
All practice tasks use real public sector communication formats — emails, briefs, reports, and announcements.
Large cohort sizes reduce individual feedback time and limit personalised coaching.
Small cohort. Direct, personalised feedback on your own writing throughout the day.

What You'll Gain

Leave with Skills You Use
the Very Next Day

After one day, you will have a complete, named toolkit — frameworks and checklists you can apply to real writing tasks immediately, not concepts to remember and eventually forget.

01

CPTe — A Prompting Framework That Works

Stop guessing at prompts. The CPTe Framework gives AI the context, purpose, tone, and editorial direction it needs to produce precise output — so you get usable writing on the first attempt, not the fifth.

02

AI Output That Reads Like You, Not a Bot

Use The Style Mirror technique to close the gap between what AI produces and what your organisation actually sounds like — with a Forbidden Words list and Red Pen Checklist to catch and fix AI-specific writing habits before anything goes out.

03

A Documented Brand Voice You Can Reuse

Leave with a completed brand voice profile for your organisation — a reusable prompt asset you can drop into any future AI session to ensure every output sounds consistent, authentic, and on-brand.

04

The Information Funnel for Complex Material

Apply a structured method for taming complexity — turning dense, specialist content into clear, logically sequenced drafts that any reader can follow. Includes The Architect method for building content blueprints before drafting.

05

A Detailed Audience Profile

Use a structured ChatGPT prompt to generate a comprehensive profile of your target reader — covering pain points, goals, communication preferences, and the channels they are on — so your writing is always directed at a real person, not a generic audience.

06

The Safety Net — A Final Verification System

Apply five principles of good writing and a verification checklist to every piece of output before it goes out — so what you submit reflects the quality of your thinking, not the limitations of a prompt. AI is the engine. You are the driver.

Your Facilitator

A Writing Specialist Who Has Been Working with AI Since Before It Was Mainstream

Lead Facilitator — Business Writing & AI
Founder, Singapore Copywriting Consultancy · AI Writing Specialist
20+ Years Writing Experience Copywriting Consultancy Founder AI Writing Specialist Early Adopter, Cloud & AI Tools Government & Corporate Clients

Gen-AI Business Writing is facilitated by the founder of one of Singapore's first copywriting agencies — a specialist in both professional business writing and AI-powered communication, with over 20 years of experience helping organisations write smarter and communicate with impact.

She was among the first in Singapore to adopt cloud-based business operations and has since built deep expertise in helping organisations harness AI to boost productivity and build authentic brand voices. Her approach is practical from the start: every technique is immediately applicable, every tool is tested against real professional writing tasks.

Her training style is described by past participants as bold, practical, and unapologetically focused on results — a contrast to the theoretical approach that characterises most AI-adjacent training programmes.

Facilitator details are shared with registered participants prior to the course date.

Frequently Asked Questions

Common Questions

No prior experience is required. The course starts from foundational principles — what AI writing tools are, how they work, and where they fail — before building to the more advanced prompting and editing techniques. Participants at every level of familiarity with AI tools benefit equally.
The course is tool-agnostic — the CPTe prompting framework and writing principles taught apply across all major generative AI writing tools including ChatGPT, Copilot, Claude, Gemini, and others. Participants are encouraged to bring and use whichever AI tool they already have access to at work.
CPTe is a proprietary structured prompting framework developed by the facilitator specifically for professional business writing. It gives AI the Context, Purpose, Tone, and editorial direction it needs to produce precise, on-target output — rather than the generic response most prompts produce. Beyond CPTe, the course uses four named tools throughout the day: The Information Funnel (structuring complex content), The Architect (building content blueprints before drafting), The Style Mirror (teaching AI your brand voice and catching AI-specific writing habits), and The Safety Net (a verification checklist for final output). Participants leave with all four as reusable assets. Full details are covered in the workshop.
Yes. Please bring your own laptop with access to at least one AI writing tool. If your agency restricts AI tool access on work devices, please contact us ahead of the session so we can advise on alternatives.

You are welcome to use or adapt the following for an internal training request:

"I would like to attend the Gen-AI Business Writing workshop by Maitre Allianz (23 Jul 2026, Amara Singapore). The course develops practical AI-assisted writing skills — including a structured prompting framework, brand voice development, and editing techniques — directly applicable to the emails, reports, briefs, and announcements I produce in my current role. It has been attended by officers from HDB, ICA, ITE, and other public sector organisations. Invoice can be issued through Vendors@Gov or InvoiceNow, 30 days payment term."

For in-house runs for your entire team, please contact us directly.

Government agencies are invoiced through Vendors@Gov or InvoiceNow on 30-day payment terms. Include your BU code in the registration form and we will handle the rest. No upfront payment is required.
Yes. In-house runs are available and can be customised to your agency's communication types, AI tool access, and brand voice requirements. This is particularly effective for teams that produce large volumes of similar documents. Email info@maitreallianz.com or call +65 6100 0621 to discuss.

Secure Your Place

Register for Gen-AI Business Writing

23 Jul 2026 · Amara Singapore · 9:00 am – 5:00 pm

Booking Person
Government agencies only

Invoice Attention To (leave blank if same as booking person)

Participant(s) Attending